How we can help

How we can help you

Your Health ~ Your Goals ~ Your Wellbeing

Welcome to the Waterside Health and Wellbeing Team – your partners in living a healthier, happier life.

We work closely with your GP practice to give you the time, tools, and personalised support you need to take charge of your health. Our service is aimed to improve health and wellbeing for patients through the use of non-clinical input with the aim of preventing and reducing medical intervention and treatment.

What is Health Coaching?

Health coaching is about more than advice – it’s a partnership. Our trained health coaches help you set realistic goals, make positive lifestyle changes, and overcome barriers to better health. Whether you’re managing a long-term condition, wanting to feel more energetic, or simply looking for guidance, we’ll work with you to find what works best for you.

How We Can Help

Our team brings together skilled professionals to offer:

Health Coaching – personalised plans to help you achieve your goals
Lifestyle Support – guidance on nutrition, exercise, sleep, and stress
Long-Term Condition Management – tailored strategies for conditions like diabetes, heart disease, or respiratory illness
Emotional Wellbeing Support – someone to listen, guide, and connect you with the right resources
Community Links – connecting you to local services, groups, and activities

Why Choose Us?

Because we care about all of you – not just your symptoms. We listen without judgement, support without pressure, and work with you at your own pace.

How do I access the health coaching service?

We accept referrals from clinicians from the three practices within the Waterside - Red and Green, Waterfront & Solent and Forestside. We also accept self-referrals through our website. Upon receipt of the referral, you will be contacted by telephone, text and/or email - however, if you do not respond to our attempts to contact you over a two-week period we will assume you no longer wish to continue with the referral and you will be discharged from the service. Please read our terms and conditions regarding this service.

How long will the support last?

This is determined on a case by case approach, as each person’s needs and therefore the level of input required will vary from person to person. Due to the number of patients on our caseload, we will book appointments with you on a regular basis to ensure you benefit from continued support, and we will step away when we feel you no longer require our support and are able to continue on your own.

Cancellation of pre-arranged sessions

We understand that sometimes circumstances mean you must cancel an appointment. Should you need to cancel, we would appreciate as much notice as possible, and to know if you would like to continue with our support. Due to our high caseload we can only allow one cancellation of a pre-arranged appointment during our involvement with you. If you cancel more than one appointment, we will assume you do not wish to continue or are not ready to engage with our support. We will then offer the session to the next person on the waiting list. If you wish to return to the service, simply complete a self-referral form when the timing feels right for you.

What areas can we help you with?

Lowering weight

You may want to lower or gain weight due to health concerns, or simply to feel more comfortable in your body. We would work with you to find what life-style changes are realistic and long lasting.

Healthier diet

A healthier diet can help manage health conditions and reduce the risks of future ill health. We work to identify what the reasons are behind a less healthy diet and work with you to find healthier alternatives.

More active lifestyle/exercise

Increasing activity can help improve quality of life, health and wellbeing. However, this has become more difficult with the rising prevalence of desk jobs, car transport and sedentary lifestyles. We can support you to look at ways of increasing activity in your life.

Reducing stress and low mood

Physical health and mental health are interlinked, and difficulty in one area can often have an impact on the other. We can help you to identify the possible causes for stress and low mood, and support you in find ways to better manage life stresses.

Symptoms of bereavement, grief and loss

Bereavement, grief and loss can cause many different symptoms and they affect people in different ways. There's no right or wrong way to feel. As well as bereavement, there are other types of loss such as the end of a relationship or losing a job or home.

Feeding, caring for your baby and postnatal support and guidance

We have a great deal of information and advice relating to breastfeeding, bottle-feeding and postnatal support, which provides guidance for many health conditions from the 4th trimester onwards.

For further details go to the postnatal support page.